Wismut Labs

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Wismut Labs at WEF Digital Platforms & Ecosystems Workshop

Our CEO, Markus Kirchberg, spoke in-front of the World Economic Forum Digital Platforms & Ecosystems Workshop in Singapore yesterday. Markus shared some of his thoughts on the negative side of multi-sided platforms as they mature, disrupt, compete and try to find a balance serving the various interests of the platform participants, owners and affected third parties.

Platforms are the dominant business model of the time and Markus shone a spotlight on some of the contentious issues in the ride-sharing context in Singapore, friendly fraud (chargebacks) evolution in payments as well as the impact of the online travel booking agency duopoly.

We would like to express our sincerest gratitude to Julian Wright (Professor of Economics at National University of Singapore) and Cristian CITU (Digital Transformation Lead at World Economic Forum) for the invitation to speak at the workshop!

Notes on the Dark Side of Platform